Biostar

• 電腦中毒 導致系統執行程式時會變慢 ，使用防毒軟體掃毒或直接重灌電腦
• 電腦太久沒有重整，電腦資料越來越凌亂 ，執行系統重整
• 某個程序佔住系統效能，按下 Ctrl + Alt + Del  -> 處理程序 -> 工作管理員，進去後看是否有哪個程序吃掉CPU效能，或占用大量記憶體，如果不是很重要的就直接關閉。
• 硬碟老舊效能衰退。
• 記憶體問題。廠商不同?或是兼容性問題。
• CPU或顯示卡有問題或散熱有問題。

請撥打公司技術/售後服務電話，會有專人協助處理

售後電話: 02-2218-0150 # 185 / 138

技術電話: 02-2218-0150 # 105

請撥打公司技術/售後服務電話，會有專人協助處理

售後電話: 02-2218-0150 # 185 / 138

技術電話: 02-2218-0150 # 105

• 主機過熱原因有下列：

1. CPU 過熱: 重新塗抹CPU散熱膏，清潔CPU散熱器或是更換其他空冷/水冷散熱器。
2. PSU 過熱: 因為電源供應器使用過久，容易堆積灰塵。請先清潔灰塵。
3. 機殼內部過熱: 因為電腦機殼內部風扇髒污或無法運作，無法有效機殼內部散熱。所以，請先清潔機殼內部風扇，最好保持機殼前、後各一個散熱風扇，形成有效自然對流幫助機殼內部散熱。也可以增加機殼內部風扇幫助散熱。

• 螢幕畫面閃爍的 Windows 10 通常是因為顯示器驅動程式問題或不相容的應用程式所造成。 若要判斷是否是顯示驅動程式或應用程式導致問題，請檢查工作管理員是否閃爍或是驚嘆號。 然後根據該資訊，您需要更新或卸載您的顯示驅動程式，亦或更新或卸載應用程式。

• 首先，請確認電源供應器24pin & 8 pin 供電線是否有無脫落。若有，請確實接上。另外，確認機殼上開關連接線是否有正確接在主機板上。
• 按下F4，進入安全模式。在安全模式下解除安裝最近安裝的軟體，驅動，查殺病毒。最好回憶一下在電腦無法開機之前有沒有對它進行設定，便於快速解決問題。
• 若無法進入安全模式，則為硬體設備問題:

1. 確認顯示器連接線是否有正確連接主機板/顯示卡 上的外接設備接口(如HDMI®、DVI.. 等)，如能夠正常開機而沒有螢幕顯示，則為顯示器問題。
2. 取下記憶體，用橡皮擦擦拭金手指。或是用其他記憶體互換測試，能否正常開關機。若能正常開關機，則為記憶體需要送修檢測。
3. 如果沒有問題就使用同樣的方法檢測一下顯示卡問題。
4. 硬碟可以嘗試換一個介面連線，等待幾分鐘後再開機

• 如果以上方法都排查了還是黑屏現象，我們可以採取U盤重灌系統的方法來解決問題。或是請撥打公司技術/售後服務電話，會有專人協助處理。

Some of Intel 9th generation processor are non graphics processor such as Intel i3 9100F, i5 9400F or i7 9700F...

In order to support these processor you will need to flash the latest BIOS first.

Also the most important thing is that you have to use a processor with integreted graphics to flash the latest BIOS and make sure you connect the monitor's connector to onboard HDMI® or D-Sub.

BIOS Download:

TB360-BTC Pro -> https://www.biostar.com.tw/upload/Bios/B36AF505.BSS

TB360-BTC D+ -> https://www.biostar.com.tw/upload/Bios/B36CF505.BSS

How to flash BIOS -> https://www.biostar.com.tw/app/en/support/faq_content.php?S_ID=491

There are new minimum hardware requirements for Windows 11. In order to run Windows 11, devices must meet the hardware specifications. Devices that do not meet the hardware requirements cannot be upgraded to Windows 11.

• Processor: 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC)
• RAM: 4 gigabyte (GB)
• Storage: 64 GB or larger storage device
• System firmware: Trusted Platform Module (TPM) version 2.0
• Graphics card: Compatible with DirectX 12 or later with WDDM 2.0 driver
• S mode is only supported on Home edition of Windows 11. If you are running a different edition of Windows in S mode, you will need to first switch out of S mode prior to upgrading.

Microsoft Web site for windows11 info (https://docs.microsoft.com/en-us/windows/)

Most BIOSTAR motherboards can support Win 11 OS, and their BIOS have built-in TPM2.0 (Software)(*) and Secure Boot options(**). You can install Win 11 OS and don’t need to change the BIOS setting .The BIOS default of setting is ready for win11 OS install.

You can use win10 OS of MB driver to install at win11 OS.
 

*  TPM: Trusted Platform Module (TPM) version 2.0.

** System firmware: UEFI, Secure Boot capable.

For INTEL MB

Step.1
BIOSTAR Intel MB of BIOS setting for TPM2.0
Advanced > Trusted Computing > TPM2.0 Function is Enable (default)

Step2
BIOSTAR Intel MB of BIOS setting for Secure Boot
Security > Secure Boot
Secure Boot > disable (Default)(OEM Customer need noted)

AMD MB

Step.1

BIOSTAR AMD MB of BIOS setting for TPM2.0

Advanced > Trusted Computing > TPM2.0 Function is Enable (default)

Step2

BIOSTAR AMD MB of BIOS setting for Secure Boot
Security > Secure Boot
Secure Boot > disable (Default)(OEM Customer need noted)

1. Check the specification of your monitor to see if it supports 144Hz.

2. Install the latest graphics driver for your integrated graphcis or external graphcis card.

3. Adjust the refresh rate in Windows > System > Display > Advanced Display Settings > Refresh rate.

Note: Some monitors may use both HDMI® and DisplayPort ports at the same time but will be limited to a lower refresh rate when connected via HDMI®. You then need to use a DisplayPort cable instead.

1. Please search for your model on Biostar's official website first, and select the latest BIOS version on the "Download" page.

2. After clicking the download button, the download method of the requested file will pop up at the top of the page. On the left is the BIOS file, and on the right is the BIOS compressed file.
It is recommended to directly select the BIOS file on the left to download.

3. After the download is complete, drag the BIOS file to the USB. Please right-click "Content" in the blank space and make sure that the format of the USB flash drive is "FAT32".

4. Connect the USB flash drive to the system to be updated.

5. Please turn on the computer and press the "Delete" key to enter the BIOS immediately, and the screen will display as follows

6.  After entering the BIOS, please press F12 again to enter the BIOS update page "BIOS-Flasher Utility". At this time, "fs0" in the figure below is the detected USB device. If you connect multiple USB or hard disks, if it is a hard disk, there will be several optional devices such as "fs1" and "fs2". Please confirm the correct flash drive and press "Enter" to open it.

7. The BIOS file just dragged to the USB will appear

8. Press "Enter" again, the system will ask whether to update this BIOS file, please press the "Y" key.

9.During the BIOS update process, do not turn off the power or perform other operations.

10. After the update is completed, the screen is as follows, please press "Y" to restart. After restarting, please press the "Delete" key again to enter the BIOS.

11. After confirming that the BIOS version has been successfully updated, system optimization settings must be performed before entering Windows. Press "F3" and select "Yes" to optimize the settings.

12. Press "F10" again, and also select "Yes" to save and exit.

13. At this point, the update has been completed and can be used normally.