前一頁

首頁
服務支援
常見問題

FAQ

輕鬆訪問我們常見的問題與解答，迅速解決可能遇到的任何問題。

所有 HOT 20

問題

Why my HDMI® audio output is not working with KabyLake CPU?

If you are using a KabyLake CPU and want to output audio through HDMI® port, please update On-Board VGA driver to KabyLake version. You can find download link in download page of your motherboard model.

How to set overclock CPU and memory for X370GT5, X370GT7

1. Go to BIOS/O.N.E and enter AMD Pstate Configuration

2. Select enabled Custome P-States and press + and - on number pad to adjust selected value

3. Select Memory Clock Mode to manual to adjust memory frequency

4. Dram Timing Configuration

5. Voltage settings

How to let system work with over 3 VGA cards via BIOS setting for Bitcoin Mining ?

1. BIOS Settings :

Model : TB250-BTC

OS : Win10 64bit

VGA Card : Radeon RX470 Graphic Card *6ea

Chipset > Miner Mode > Set to [Enabled]

2. OS :

(1)Before install special graphic driver:

(2)To install special VGA Driver (without WHQL).

After install this VGA Driver, system can recognize all 6 of Radeon RX470 VGA Cards.

Note:

(1)

If you do not follow above both of BIOS Settings and installed VGA Driver,

then the Windows OS will show below result (3 of RX470 cards will show yellow exclamation mark.)

(2)

More H/W Settings,

please refer to Biostar Bitcoin Mining Hardware Guide webpage.

http://www.biostar.com.tw/app/en/event/bitcoin/index.htm

Why there is a Yellow Exclamation Mark in device manager under intel management engine?

Under Windows 7 operating system, if your system is Intel Skylake or Kabylake platform and installed the intel Management Engine driver version 11.6 or later, there will be a yellow exclamation mark in device manager.

Please visit below link, then download and install a hotfix from Microsoft.

https://www.microsoft.com/en-us/download/details.aspx?id=38423

After installed the Microsoft Hot Fix, the Yellow Exclamation Mark will be disappear.

How do you to install Windows 10 on Racing P1 ?

Because Racing P1 only support Windows 10 64bit UEFI installation, you need to create a Windows 10 64bit UEFI bootable USB disk.

You may refer to below method for USB disk creation.

Step 1: Visit this page and download the latest version of Rufus. Rufus is a portable utility and hence doesn't require an installation.

Step 2: Connect your 4GB+ USB drive to your PC where you have installed Vista, Windows 7, Windows 8, or Windows 8.1. Be sure to backup all data from your USB drive.

Step 3: Run Rufus utility. Click Yes button when you see the UAC prompt to launch the tool.

Step 4: Under the Device section, select your USB drive that you want to make bootable, select Partition scheme and target system type as GPT partition scheme for UEFI type on your PC.

Step 5: Next, select the File system as FAT32 (default) as it supports both BIOS and UEFI.

Step 6: Enter a volume label, click on the CD/DVD drive icon to browse to the Windows 10 ISO image file. Select the file.

Step 7: Finally, click Start button, click OK button when you see the warning dialog to continue its job.

Once Rufus completes its job, you'll see 「Done」 message. That's it!

You can now open UEFI settings and make necessary changes to boot from USB drive.

I can't find RAID setting from BIOS. How may I set up RAID function for Z270GT4/6/8/9 ?

1. Please press del at POST screen to get into BIOS, go to CMOS > SATA And RST Configuration > SATA Mode Selection > Select [Intel RST Premiun].

2. Save & Exit

3. After BIOS system reboot, please press [Ctrl] +[ I ] hot key at POST screen to setup RAID.

I am using Racing series motherboard and can not get POST what should I do?

1. If your Motherboard is included in following list you can follow the instruction to restore BIOS. (Z270GT9, Z270GT8, Z270GT6, Z270GT4, B250GT5, B250GT3, Z170GT7, H170GT3, B150ET3, B150GT3, B150GT5, )
2. Remove power cord from your PSU

3. Switch to the backup BIOS ROM using onboard BIOS switch

4. Reconnect power cord and boot up with backup BIOS ROM

How to restore a damaged BIOS ROM
1. Download the BIOS file from www.biostar.com.tw for the proper motherboard model.
2. Copy the BIOS file to a USB pen.
3. Power on motherboard with the undamaged BIOS ROM and press [F12] key during POST screen.
4. After POST screen, BIOS-FLASHER utility will pop out.
5. Switch to the damaged BIOS ROM using onboard BIOS switch.
6. Choose [fs0] to search for BIOS file.

7. Choose BIOS file from the USB flash (pen) drive, then press [Y] key to start BIOS update.

8. Press [Y] key to restart system after BIOS flash complete.

9. Finished.
10. If the above can not resolve your problem please contact with our service center for further help thank you.

How to simultaneously use front and rear audio jack for H110MH PRO D4?

Please follow below instruction:

1.Update your Realtek High definition Audio driver to the latest version

2. Click the document folder icon in Realtek HD Audio Manager, as below image and check both options,

3.Click Device Advanced Settings and select separate all input jacks as independent input devices

4. press OK and finished.

Why the front microphone on Racing P1 can not be used as a recording device after I installed Windows 10?

Answer: The front microphone should be functional under normal circumstance, However, some problems might appear due to inappropriate installation of drivers. Please follow below instruction if your microphone can not be detected in Windows 10.

Go to device manager and Uninstall [Intel SST Audio Device (WDM)]
Reboot your system manually and back to desktop [Note: do not reinstall audio driver, system will scan for correct driver automatically.
Microphone (Intel SST Audio Device (WDM)) should be detected and ready to use.

Q10

Why can't i use USB device(Pen driver/ DVDROM) to install Windows 7 on J3160NH?

Answer: This is because Braswell platform(J3160NH) only has USB 3.0 port and also Windows 7 OS CD doesn't bundle USB 3.0 driver.

You may follow below process to create Windows 7 OS image with USB 3.0 driver.

1. Download Windows tool from below link and unzip to a temporary folder on your system.

http://www.biostar.com.tw/utility/windowstool.zip

2. Connect the USB pen drive to the your system.

3. Right-click the file WindowsTool.exe and select Run as Administrator.

4. Choose the Source Path of the Windows 7 image file. From ISO file or DVD ROM.

5. Choose your USB Disk Volume and press "Start"to begin the creation process.

6. Wait for the process to finish. It might take up to 20 minutes.

7. Use the USB pen drive to install OS.